Why Choose Telephones online?

9 Points that makes Telephones online different:

• Answer customer queries - We know people who enquire want to contact a real person over the phone.

• Listen to OUR customers - Is there anything more frustrating than telling someone what you want or what your problem is and then discovering that that person hasn't been paying attention and needs to have it explained again? We listen!

• Deal with complaints - No one likes hearing complaints however we go the extra mile to assist our customers.

• Be helpful - even if there's no immediate profit in it. Why? Because we do care about what customers think of us.

• Don't make promises unless you WILL keep them - Reliability is one of the keys to any good relationship, and good customer service is no exception

• Quality - We only use the best telephone systems such as Avaya, Commander, NEC, Panasonic and best internet service providers in Australia, We will not compromise on quality

• Competitive Pricing - Despite our no compromise policy on quality, this does not mean we are the most expensive, far from it. Our pricing policy is very competitive and provides excellent value for money. Because we take time to match the best package to your individual circumstances it also results in significant cost savings

• Ongoing Service - we are not one hit wonders. We see our relationship as long term, and constantly review your changing needs.

• Provide true customer service – we don't believe in "One size shoe fit all feet". We recognise customer's individual needs.