At Telephones Online, we offer on-site PABX service and remote PABX phone system maintenance.
This feature enables us to expedite problem solving as our team can carry out all the necessary diagnostic tests before a service technician arrives. This gives them a head start in supplying a solution and assessing whether parts will need to be repaired or ordered for replacement.
When you have a complex and comprehensive system you have to be sure it is properly maintained and your assets are delivering the utility you pay for. Our centrally managed service ensures rapid turnaround for even the very remote locations.
Telephones Online is available to help with PABX telephone technicians trained for all vendor types and configurations. We provide call outs so you can be sure your problem will be resolved promptly without wasting time finding the various technicians and trades you need.
Your business PABX phone systems needs to be reliable with downtime kept to a minimum. You cannot have important discussions with clients dropping out or experiencing interference. These issues will make your business appear unprofessional, threatening your business relationships.
Our PABX maintenance & servicing prevent and resolve all manner of technical issues from affecting your operations. They keep your mission critical systems hassle free and protect your important professional relationships, both with clients and within your staff.
Our PABX maintenance capabilities include:
A situation that occurs far too often is one in which your phone system fails and you realise that it was originally set up by a technician who has since retired and maintained by an employee who left the organisation several years ago. This can rapidly spiral into disaster, leading to lost productivity and income while you try and find out what has happened.
This is why it is a good idea to have a pabx servicing maintenance contract on your phone equipment. A pabx maintenance contract will generally include access to technical support for fast resolution of common issues and technician call outs for larger faults. The other bonus is that any hardware failures that occur while under a pabx maintenance contract will be replaced at no cost, meaning that you don’t have to worry about unexpected expenses while you are working to bring your system back online.
Clients will benefit from our technical proficiency and emphasis on customer service.