E-MetroTel Business Phone Systems
E-MetroTel is a modern UCX communications platform that brings enterprise-grade voice, messaging and collaboration to Australian businesses, while protecting your investment in existing handsets and cabling. As a TelOnline-supported brand, E-MetroTel gives you a scalable on-premise or cloud-ready phone system backed by local installation and service.
What is E-MetroTel?
E-MetroTel is built around the UCX software platform, delivering more than a hundred business telephony features including integrated voicemail, auto attendant, advanced contact centre and mobility. Its InfinityOne application unifies messaging, voice, video and file sharing in a single experience, with deep telephony integration through E-MetroTel’s patented XStim protocol.
The platform runs on the E-MetroTel Galaxy hardware range, so you can start small and scale to thousands of users without changing systems.
The E-MetroTel Galaxy range
- Galaxy Mini V2 – the all-in-one hub for small businesses and remote offices, supporting up to 96 users. View the Galaxy Mini V2.
- Galaxy Pro – the enterprise-grade server for up to 300 users, on-premise, networked or as a survivable cloud gateway. View the Galaxy Pro.
- Galaxy Expand – a modular chassis with dual power supplies, hot-swappable cards and multiple CPUs for the largest, most resilient deployments.
- InfinityOne – unified communications across desktop and mobile. Explore InfinityOne.
Not sure which model suits your business? See the side-by-side Galaxy Mini V2 vs Galaxy Pro comparison.
Replace your legacy Nortel or Avaya system
E-MetroTel is a cost-effective replacement for legacy Nortel and Avaya systems. It replaces the brains of your existing phone system while keeping your current phones, features and cabling, so you avoid a costly rip-and-replace and keep your investment alive while moving to modern VoIP. This pairs well with our Avaya phone system and PABX servicing options.
Why choose E-MetroTel through TelOnline
TelOnline supplies, installs and supports E-MetroTel systems Australia-wide. Our qualified, certified technicians handle everything from design and migration to ongoing maintenance, so your communications stay reliable as your business grows.

Frequently Asked Questions
Can E-MetroTel replace my old Nortel or Avaya system?
Yes. That is E-MetroTel’s speciality: the UCX platform supports existing Nortel and many Avaya handsets, so you modernise the system without replacing every phone on every desk.
Which Galaxy model is right for my business?
The Galaxy Mini V2 suits smaller offices with up to 96 users, and the Galaxy Pro scales to around 300 users with survivable, networked configurations.
Does E-MetroTel support remote workers and unified communications?
Yes. InfinityOne adds voice, video, messaging and file sharing in one client, so remote staff work with the same tools as the office.
Can I buy and install E-MetroTel through Telephones Online?
Yes. We supply, install and support the E-MetroTel range in Australia, including migration planning from your current system. Call 1300 088 088 for a recommendation.
Book a Service
We Provide the Best Service in Industry
Talk to the TelOnline team about supplying, installing and supporting your E-MetroTel phone system Australia-wide.

