Avaya Ring Central Cloud Platform
Avaya Cloud Office by RingCentral
Avaya Cloud Office by RingCentral lets you simplify the way your business communicates. Call, chat, meet, and collaborate no matter where your employees might be. Stay on task and on schedule with file sharing, task management, and virtual team rooms. Bring together 100+ business integrations, like Google Drive and Salesforce, to customize a true cloud unified communications experience.
Benefits of Avaya RingCentral
Avaya RingCentral places you, and all your users, in control of their communications, and delivers a unified communications experience that’s intuitive to use and accessible from a phone, a browser or any mobile device. From a single interface you’ll chat with colleagues, make and receive calls, plan and join meetings, collaborate with screen sharing and video and keep your teams on-task with file sharing, task management and virtual team rooms that let everyone share and stay up-to-date.
If all those capabilities sound like a lot to manage, don’t worry – we take care of that for you. This public cloud solution from Avaya makes it easy. We keep your solution updated and secure with the latest releases – you don’t need to lift a finger. And Avaya RingCentral flexibility makes it easy to expand as your business grows – in people or locations.
Avaya RingCentral Cloud Office Features and Capabilities
This solution also comes with the following key features:
Avaya Cloud Office by RingCentral will bring your Communications into the 21st Century
Voice is no longer the only way—or even the preferred way—to stay in touch with customers and colleagues. Instead, chat/Instant Messaging (IM), often begins an interaction that may escalate into an audio, video, or content sharing session. The reality is your employees and customers expect more—they want a seamless and intuitive communications experience that fits into how they work instead of changing the way they work—helping them stay in touch on their device of choice as they move throughout their day.
Avaya Cloud Office creates a portal for communications, allowing your people to quickly transition to the mode that’s exactly right for them at any moment. One click is all it takes to start a call, join a meeting, contribute to a team chat or share content.
Are you looking for a business communications solution that suits your modern, mobile workforce and meets customers' evolving expectations?
Integrated Meetings Keep it Simple and Reduce your Costs
With Avaya Cloud Office, there’s no need to pay for separate meeting services. You’ll enjoy unlimited audio and video conferencing with hundreds of audio or video conference participants. Share your screen and files with colleagues, integrate with your existing conference room systems and create impactful webinar experiences for large audiences.
One Number Does it All
With Avaya Cloud Office, one number does it all – voice, FAX and multimedia messages all come to your single number – easy to manage, easy to control, and easy to see at a glance. And you’ll always know what’s going on even if you can’t pick up, through instant notifications for voice and FAX messages via email or the Avaya Cloud Office app.
Secure, Reliable Communications for your Critical Business Needs
The Avaya Cloud Office’s platform ensures you receive the security, reliability and coverage you need to move your business forward. Enterprise-grade capabilities like multiple, globally distributed data centers, enterprise single sign-on, and flexible role and permissions for administrators ensure your critical business communications remain secure and available when you need them.
Avaya Cloud Office by RingCentral provides a single solution for all your communications needs:
Integrations that Make Sense for the Way you Work
You rely on a variety of different tools to get your work done every day: desktop apps, workflow automation, and customer relationship management from such vendors as Google, Salesforce, Oracle and Microsoft. With Avaya Cloud Office, you can integrate those apps with your communications, creating a seamless experience that eliminates the need to switch between applications. Simple, intuitive and fast. It let’s you get more done.
Understand your Communications. Understand your Business
Take the guess work out of understanding how communications work at your business. Avaya Cloud Office comes complete with an up-to-the-hour advanced call management system and analytics. Use the built-in reports or create your own dashboards with over 30 Key Performance Indicators (KPIs). You’ll understand such metrics as your utilization, missed calls, time to answer, refused calls, meeting frequency, and system Quality of Service (QoS).
With Avaya Cloud Office, you’ll go beyond voice communications to a world where multi-media collaboration brings unprecedented productivity to your users and unprecedented responsiveness to your customers. Flexible, easy to use, feature rich, mobile friendly and backed by Avaya’s award-winning support, Avaya Cloud Office is available today to simplify your communications so you can focus on driving your business forward.
Clients will benefit from our technical proficiency and emphasis on customer service.