Small Phone System
The advantages of a small business telephone system in a Business
Its a well known fact: that no matter what your small business does, voice communication is a critical element of success. Your employees need a secure way to communicate with customers, contact prospective clients and conduct business. Installing a dedicated small telephone system or PBX in your business can provide a number of important competitive advantages for your company.
"Lower Costs" of a small telephone system in a business
As a small business owner, communication costs are probably a big part of your budget. Moving away from individual phones and phone numbers, and toward an integrated telephone system can trim your costs and simplify the processing of monthly telephone invoices. Installing a telephone system will also make it easier to review your monthly charges and identify any problematic calling patterns, such as an employee making unauthorised personal calls on company time.
"Easy Expansion" of small business telephone system
Once the telephone system is in place, it will be relatively easy to scale it up as your company grows. Starting with a dedicated small business telephone system that fits your needs is a good way to control costs during the critical start-up phase. Then as your business grows you can move to a larger system that can accommodate additional employees and newer features
Enquire Online
Some of the most useful capabilities of a small business phone system include the following:
- Multiple lines, allowing your business to speak with several customers at once
- Voicemail, that stores messages and makes retrieval possible, even when you’re away from the office
- Automated features like auto attendant that can answer the phone for you and direct callers to the appropriate extension
- Conference calling that allows for more than two people to be on the same call—a great benefit for meetings, especially with remote workers
- On-hold music or messages to let callers know that they’re still on an active lin
There are a few different types of small business telephone systems suitable for small office or business use: multi-line, VoIP, PBX, and Cloud-based phone systems. These office phone systems are differentiated primarily by the technology used and the cost and the service provider. Most of the communications functions of one type of system can be replicated on the other systems, but the cost to do so can vary drastically.
Small business telephone system "Advanced Features"
When your business installs its own small telephone system, you can gain access to valuable extras that make it easier to manage your business and keep track of important meetings and clients. Most modern telephone systems include features that include voicemail, caller ID and automatic call forwarding. Those features can be very valuable to the small business–the ability to forward an office phone to a cell phone or pager can be especially valuable for busy salespeople.
Small business phone system "Shared Resources"
One of the most important advantages of using a small business phone system is that all of the workers in the office will be able to share the same voice resources. A small business phone system in place allows workers to transfer calls to one another, and that ability alone can make the business run more smoothly. Just imagine how time-consuming it is to have a worker from one part of the office go to another desk to answer a simple phone call vs. the ease of transferring a call directly to the person who can answer the question or solve the problem.
NBN Compatible Small Business Phone System
PBX stands for private branch exchange, and it is essentially a private phone network for the office. It routes incoming and outgoing voice calls through the business’s phone lines and offers a variety of advanced features like call holding, routing to extensions, and conference calling, which are essential for doing business.
Ask Us About Your Ideal NBN-Ready Small Business Phone System
If you need any extra advice on how to integrate VoIP into your business communications, or if you’re unsure about which phone system best suits your business, don’t hesitate to contact us today. At Telephones Online, we are passionate about helping people to find the best solutions for their business without succumbing to the scare tactics of telephone salespeople or the companies they represent. We can help you with your NBN ready phone system, just call us anytime of the day.
Enquire Online
OUR PROMISE
Clients will benefit from our technical proficiency and emphasis on customer service.
FAQ about Small Business Telephone System and NBN Internet compatibility
A: The answer is possibly yes. Many small business phone systems sold in the last 5 years will be able to migrate to the NBN. The main features you really need to look for in your current system is Can I get SIP trunks. To figure this out you can talk to the team at TelephonesOnline and discuss your options.
A: The answer to this really depends on your needs. If you are a small business and have less than 8 lines, there may be technologies that will work for you as a transitional solution. We can use ATA’s and move your phone system to VoIP or SIP as a simple migration.
A: An ATA is an Analogue Telephone Adapter. It takes the old analogue telegone line signals and converts them to SIP and visa-versa. This device sits between your phone or PABX and communicates to your SIP or Voip carrier (like TelephonesOnline ) and translates it back to analogue for your phone system. Too complicated?? Give TelephonesOnline a call!
A: A Hosted pabx is a phone system that runs virtually from a data centre. The are pro’s and con’s to hosted phone systems. They do not normally function liek a standard PABX but TelephonesOnline have two that do! an Avaya Hosted PABX and a Panasonic Hosted PABX. Give TelephonesOnline a call if you would like to understand which will work for you.
Simply put – there are a lot of moving parts and having the right team to make sense of it and keep it simple is critical. Talk to TelephonesOnline today on 1300 088 088 and we will make the process of moving to the NBN EASY!
Book a Service
We Provide the Best Service in Industry​
Our service includes new telephone system installation and relocation of existing phone systems, supply and maintenance of spare parts, Upgrading of current business phone systems and stock a full range of spare phones for all systems.