Avaya Business Phone Systems for Scalable Communication

Enhance your company’s communication with Avaya business phone systems from TelOnline, designed for efficiency and complete scalability. Whether you’re a small business or a large enterprise in Australia, Avaya offers robust solutions that manage all your communication needs, from voice calls to integrated messaging. Our expert team provides professional installation and support, ensuring your system grows with your business. Discover why countless organizations trust Avaya for reliable, feature-rich phone systems. Get in touch today to explore tailored Avaya solutions that streamline operations and improve connectivity across your team.

Avaya Telephone System

Why Choose Avaya?

At the Centre of every business is a dependable communication system that facilitates the transmission of vital information across the established telecommunication networks.

Why Choose an Avaya IP Office Telephone System?

At the Centre of every business is a dependable communication system that facilitates the transmission of vital information across the established telecommunication networks. This doesn’t have to be external communications but can also be internal company dialogues that will be essential to keeping your business in good health. In this particular article, we will be covering the Avaya IP Office telephone system, one of the best office telephone solutions available in the market at the moment.

Are you searching for a fully scalable, efficient and cost-effective phone system that will increase your productivity and professionally manage all of the communications for your business? If so, then you might be interested in all of the many benefits that the Avaya IP Office telephone system can provide your company with.

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Avaya Flexible & Scalable

Communication systems in the past had a fixed design. That meant that you could end up having to pay for capacity and features that you didn’t use or need. What’s so nice about the Avaya IP Office telephone system is that it recognises that each company has its needs. You can design the IP500 system to use just the number of handsets, feature and lines that you need, which is a solution that is much more efficient than offerings were in the past.

The Avaya IP Office telephone system allows you to scale to as many as 1,000 users with one control unit, which provides you with a reliable phone system solution that gives your business added flexibility. License activation will enable you to expand your system without needing extra hardware, which will eliminate the need to spend a lot of money and time on buying new equipment.

Also, it is very scalable. In the past, if you wanted to be able to enjoy the benefits that advanced features offered, you had to buy additional expensive software packages. Many smaller businesses were priced out of having access to many useful functions on their new phone systems. However, the pricing model offered by Avaya enables you to purchase software on a per user basis, which brings the price down to a much more affordable level so that businesses of all sizes can have access to the advanced features.

Avaya User-friendliness

When it comes to the engineering, after having worked with numerous other systems in the past that were not-so-friendly, IP Office is very easy to install and also configure. That saves you a lot of time when installing the system, which means you will have more time to spend on training users how to use the new system and making sure that they are completely happy and confident with it. The easy to use and clear system administration tool interface gives customers access so that directory and name changes can be made as needed while at the same time user accounts are locked down so that no harm is done to the system. It is also quite easy to support the system, so that if you have any issues, they can be resolved quickly and without a lot of disruption. With earlier IP Office versions, just simply wanting to make a name change would require you to reboot the system. However, now only network settings and other major changes require you to restart before they go into effect.

Avaya Added Value

Built in voicemail is offered at no extra cost. Also, license-activate functionality provides you with mobility and IM features, meet-me, and video, call recording, UVR and unified messaging without having to pay for extra hardware.

Avaya Stronger Device Integration

The built-in mobility solutions from the Avaya IP Office telephone system fully supports Blackberry, Android, Windows Mobile, Symbian and iOS devices, which means that users can bring in whatever laptop, tablet or phone they have and seamlessly integrate it into your business network.

Avaya Desktop Application Integration

Since users can access the one-x Portal thin client control application for Avaya IP Office via the internet, it isn’t necessary to install any software on the user’s computer. This web feature means that limitations are eliminated, and users can access the functions that it offers from any supported device with internet access. There are also web plugins available for Salesforce and Microsoft Outlook that offer a more all around streamlined communications experience.

Avaya Flexible Phones

The Avaya IP Office telephone system offers more than 20 different desktop phone models, which all cater to particular preferences. That’s why it’s so easy to select the ideal phone for each user. The solution fully supports SIP, IP, digital and analogue phones, which makes it a sound investment for the future of your business.

We also provide small phone system, cloud PBX, signal booster, professional voice recording and more. Get in contact with us today using our enquiry form or simply call 1300 088 088, we’d be delighted to answer any questions you may have and advise you further.

Avaya Leader in Unified Communications

Avaya is a leader in Unified Communications solutions that deliver desired results and help the customers in every way. When your employees have such a system that provides mobility, messaging, meetings, and team collaboration, you can generate the fastest, most precise ways to build relationships.

The benefits, as mentioned above, will enhance your business relationships with your partners. In addition, Avaya phone models with the latest technologies can provide substantial benefit after attending a face-to-face meeting with HD video, audio, and web collaboration to your people, customers, and partners on virtually any device.

OUR PROMISE

Clients will benefit from our technical proficiency and emphasis on customer service.

10 BENEFITS TO UPGRADING YOUR AVAYA TELEPHONE SYSTEM

So why stick with an Avaya upgrade instead of investing in a whole new system? Here are ten benefits of upgrading your Avaya system:

  • 1. You have already made the initial investment so you won’t have to pay for a new system indefinitely.
  • 2. You have all the equipment you need with minimal training required as staff are already familiar with your current systems.
  • 3. Significant savings are achievable by exchanging your current digital lines (ISDN) for internet (SIP) trunks using the Avaya platform.
  • 4. Excellent remote working capabilities.
  • 5. Mobile phone integration so when someone calls your extension it can also ring your mobile phone, therefore, giving you a better chance to respond to calls. No more ‘telephone tennis’.
  • 6. Call recording facility.
  • 7. Useful call data reports.
  • 8. Built-in disaster recovery.
  • 9. Affordable upgrade that lasts for many years to come.
  • 10. Avaya is a trusted and robust brand which is used by many leading worldwide brands.

Partner with a local telecoms business which is considered a safe pair of hands.

Get in touch with Telephones Online to discuss your business needs. We can help today by offering obligation free advice if you are considering changing your current telephone support company, including which upgrades will work best for your business and NOT your current providers profit margins.

Transition from Traditional Telephony to IP Networking and Collaboration

Over the past decade, the telecommunications landscape has witnessed a significant shift from traditional telephony systems, such as Private Branch Exchange (PABX) and Time Division Multiplexing (TDM), to IP networking and collaboration solutions. This transition has revolutionized the way businesses communicate and collaborate, offering numerous benefits and opportunities for growth. Transition from Traditional Telephony to IP Networking and Collaboration

Transition from Traditional Telephony to IP Networking and Collaboration

Why businesses choose Telephones Online

  • Trusted since 2012. Serving Australian businesses for over a decade, supplying and supporting business phone systems nationwide.
  • Specialist telephony experience. Business phone systems are what we do: supply, installation, servicing and support across Avaya, NEC, Yealink and E-MetroTel.
  • Accredited partners. We work with Celfi Nextivity, E-MetroTel and NEC Australia to supply and support proven business telephony.
  • Melbourne based, business focused. Head office at 78 Scanlon Drive, Epping VIC, with on-site technicians and remote support for business customers.
  • One supplier for the whole stack. Phone systems, lines and SIP trunks, NBN internet, cabling and ongoing servicing, so nothing falls between vendors.
  • Talk to a person. Call 1300 088 088 and speak directly with someone who can size, quote and support your system.

Frequently Asked Questions

What size business is an Avaya IP Office system suited to?

Avaya IP Office scales from a small office to around 1,000 users with one control unit, so it suits businesses that expect to grow without replacing their phone system.

Can Avaya integrate with Microsoft Teams?

Yes. Avaya calling can be integrated with Microsoft Teams so your teams keep one calling platform inside the tools they already use. See Avaya and Microsoft Teams integration.

Does Avaya support mobile and remote workers?

Yes. Built-in mobility applications run on Blackberry, Android, Windows Mobile and iOS devices, so staff can take business calls on whatever device they carry.

Can I upgrade my existing Avaya system instead of replacing it?

In many cases yes. Upgrading keeps your original investment in handsets and infrastructure, and licence-activated features let the system expand without new hardware.

Do you service and maintain Avaya systems?

Yes. We provide PABX servicing and onsite maintenance for Avaya and other major phone systems.

Talk to a phone system specialistCall 1300 088 088

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We Provide the Best Service in Industry​

Our service includes new telephone system installation and relocation of existing phone systems, supply and maintenance of spare parts, Upgrading of current business phone systems and stock a full range of spare phones for all systems.

We’re here for you, and we look forward to your business.

☎ 1300 088 088
Telephones Online
HEAD OFFICE
78 Scanlon Drive,
Epping VIC 3076
Mon – Fri: 9am – 6pm
Sat/Sun: Closed