Telephones Online
Business Phone Systems | Voice & DATA Networks | Communications | Cloud PABX | NBN Internet
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We supply much more than just business phone systems.
Where We Build Your Visions
Telephones Online is one of the largest phone system store in Australia. We supply much more than just business phone systems.
Telephones Online offers advanced products in the field of telecommunications equipment and software, SIP, VoIP, data and information technology, delivering our customers greater business efficiencies, business continuity, redundancy and productivity.
Telephones online will find the best solution for your business. This includes New or Refurbished phone systems, new VoIP and SIP Phone systems for companies looking to move into the digital world and the traditional PABX telephone systems for the medium to large companies.
Each of our solutions is tailored to our individual client’s needs as we understand that there is no such thing as one size fits all
Our customers benefit from our insights on how to utilise existing infrastructure combined with new, highly compatible solutions including latest in phone systems, voice services, network equipment, cloud, hosted and managed services. We deliver the best phone system technology for your business using tried and tested technology along with ongoing support and management to ensure your technology is running smoothly, allowing you to focus on what you want to be doing – running your business.
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Our Specialisation
TelephonesOnline one of the largest phone system store in Australia. We supply much more than just business phone systems.
Fixed Telephone System
PBX are easily scalable and often more cost-effective than a key system.
Cloud PBX Phone System
Cloud PBX system takes your phone infrastructure off-site, handling call routing and signal processing remotely for a low monthly fee saving you money and time on system upkeep and growth.
Telephone Lines
Business Telephone Line SIP Trunks require an IP phone to operate and are the ideal replacement for traditional telephony.
NBN Internet
Fast & reliable internet is absolutely imperative for any business.
Avaya & Microsoft Teams
Avaya Calling & Microsoft Teams Integration will enhance your business communication.
PABX Servicing
We have qualified phone installers & technician’s nationwide who are trained, insured & certified.
Professional Recordings
Voice-over artists are professionals at recording: After Hours and Welcome Announcements, Music on Hold Messages, Menu prompts etc.
1300 / 1800 Numbers
Gives your business legitimacy and an increased sense of authenticity.
4G Internet Backup
4G Failover Continuity is the ability to maintain Internet connectivity for critical data processing across a distributed enterprise network in the event of a wired Internet connectivity failure.
Cabling and Data
Qualified professional technicians located Australia-Wide who specialise in data cabling systems.
Features you must have for your Business
One Business Phone System – Unlimited Possibilities
Auto attendant
Transfer calls via a voice menu system without the need of having a telephone operator or receptionist.
Hunt Group
Distribute your incoming calls to the relevant phone line after a caller makes a choice regarding the purpose of their call.
Music on hold
Prevent your callers from hanging up the phone by keeping them engage while waiting to speak with the person on the other line.
Mobility
Receive all the capabilities of a full business phone desk on your mobile device, so you can take your work with you wherever you go.
Conference Calls
Conduct virtual meetings over the phone with numerous people using high quality conference call functionality.
Call Recording
Build a better customer experience by recording and saving your telephone conversations in a digital audio file format
Call Accounting
Capture all of your phone records, usage and costs using our specialised software or hardware.
Voicemail to Email
Receive voicemail messages straight to your inbox, so you can listen to your messages anytime, anywhere on your computer or mobile device.
Reliable Warranty
We offer warranty on hardware and service for your peace of mind. To keep your business phone system running with no or minimum downtime.
BOOK A SERVICE
Our service includes new telephone system installation and relocation of existing phone systems, supply and maintenance of spare parts, Upgrading of current business phone systems and stock a full range of spare phones for all systems.
Business Telephone Systems
Australia’s Leading Office Phone System Experts
A reliable business telephone system is integral to any company’ operations, no matter what your size. Having the right office business phone system in place ensures you can effectively manage your calls and communication flow at all hours of the day. Whether it’s diverting to voicemail, voice to email, setting up conference calls, call accounting, call recording, virtual receptionist, music on hold, mobility or having simple call forwarding features.
TelephonesOnline can customise a solution to meet all your business needs today, and as you grow into the future.
We're VoIP and Business Phone System Technology Leaders
We offer a huge range of Business telephone systems and VoIP Phones in Australia. On-site IP Phones, cloud-hosted or office phones, hybrid VoIP phone systems or IP, PABX, video conferencing, call management functionality. We cannot imagine a world without an office telephone and VoIP phone technology.
What Is The Best Kind of Business Phone System?
Yes, deciding on the best business phone system for your office can be hard. Every business is different, and what works for one office might not work for another. With lots of office phone and VoIP business telephone system on the market, there are a few things you need to consider.
What kind of office phone system do you want? Are you comfortable using a Voice over Internet Protocol (VoIP) business phone systems, which runs over the internet, or do you want to stick with a reliable landline telephone service?
How many phone lines and extensions do you need? How do you want staff to use the system? This is where having the right features counts.
Business Phone System with Call Management
What is a call management system? Through call management, you can customise your business phone system to increase the efficiency of your workplace. More specifically, a call management system is a process of setting parameters (or conditions) for incoming phone calls. Several options can help increase efficiency when it comes to managing your inbound phone calls; these include:
- Call Translation: This automatically reroutes a call from a certain number to a particular line. This could be useful if a doctor regularly deals with a pharmaceutical company, for example.
- Caller Queues: This keeps the caller on the line until someone is available to take their call.
- Auto-Attendant Features: as discussed above, this directs an incoming call without the need for multiple receptionists.
- Call Routing Based on Date and Time: If a particular doctor is on call in the evenings or at weekends, calls at these times and on these days can be redirected to the doctor’s mobile.
- Interactive Voice Response: This allows patients to communicate what they require verbally.
- Fax to Email: Incoming faxes can be changed to emails and sent to multiple email addresses ensuring the message is received and can be actioned.
One Business Phone System – Unlimited Possibilities
When it comes to your business, we understand that you’re looking for the best of the best – whatever it takes. If you’re looking for a business phone system unparalleled by any other, then the search ends here.Future proof your business and grow with us by taking advantage of our premium business phone system and competitive pricing. We offer you the tools that you need to grow your business all in one convenient place.
Upgrade Your Phone System Today
Make the switch today to explore the comprehensive range of communication solutions that TelephonesOnline offer – all for an affordable monthly rate. If you’re looking for a phone system that gives your business its best chances at success, the search ends here. Get started by contacting TelephonesOnline via our website today!
Phone systems advice
We provide detailed information from choosing the most suitable phone system to installing and maintaining it efficiently
Phone System Quote
Accredited professionals will provide you with quotes for multiple brands and solutions to suit your requirements.
Phone Bill Analysis & Audit
Get your phone bill revised to optimise your current services and costs.
Phone Relocation Advice
Receive assistance to move your phone lines, telephone systems and internet connection.
WE GO ABOVE AND BEYOND TO SUPPORT OUR CUSTOMERS
Why Choose Telephones online?
Where We Build Your Visions
The main reasons why our clients choose TelephonesOnline Pty Ltd because we’re telecommunications experts, so we have the ability to recommend solutions that will provide you with the performance, flexibility and security you need: oversee the implementation of our recommendations; and be there to provide ongoing support.
Reducing costs is a big reason clients enlist us as a resource, because we can negotiate better deals with service providers that include both cost savings and the best terms and conditions…but that’s only the tip of the iceberg.
TelephonesOnline Pty Ltd clients also benefit from our technical proficiency and emphasis on customer service; we understand price is just one way we’re judged – performance is equally important. You can have all this, too, in addition to the knowledge that you’ll always have access to your own personal team of telecommunications experts who have your best interest at heart.
TELEPHONE SYSTEMS
TelephonesOnline Pty Ltd supplies solutions across all platforms including cloud-based VoIP solutions, on premises PABX systems and Mobile offsite single device.
MAINTENANCE & SERVICES
TelephonesOnline Pty Ltd offers maintenance and service agreements for around the clock support with proactive monitoring. TelephonesOnline Pty Ltd also supplies a wide range of services including structured cabling in data and electrical on top of the installation of the Telecommunications services.
VoIP & NBN READY TELEPHONY
In the moving internet speed in Australia all our solutions such as IP PABX are VoIP and NBN compatible future proofing your communications solutions.
Brands we work with
9 Points that makes Telephones online different:
- Listen to OUR customers - Is there anything more frustrating than telling someone what you want or what your problem is and then discovering that that person hasn't been paying attention and needs to have it explained again? We listen!
- Answer customer queries - We know people who enquire want to contact a real person over the phone.
- Be helpful - even if there's no immediate profit in it. Why? Because we do care about what customers think of us.
- Deal with complaints - No one likes hearing complaints however we go the extra mile to assist our customers.
- Quality - We only use the best telephone systems such as Avaya, Commander, NEC, Panasonic and best internet service providers in Australia, We will not compromise on quality
- Ongoing Service - we are not one hit wonders. We see our relationship as long term, and constantly review your changing needs.
- Don't make promises unless you WILL keep them - Reliability is one of the keys to any good relationship, and good customer service is no exception
- Provide true customer service – we don't believe in "One size shoe fit all feet". We recognise customer's individual needs.
- Competitive Pricing - Despite our no compromise policy on quality, this does not mean we are the most expensive, far from it. Our pricing policy is very competitive and provides excellent value for money. Because we take time to match the best package to your individual circumstances it also results in significant cost savings
What Our Clients Say
Managing Director
This would not be able to do so if we did not have the team from TOL working with us to ensure our telephony needs are always met.
TelOnline ensures our service requirements are functioning to the highest of industry stands. Customer service and support is always dealt with in a timely and effective manner. The team at TelOnline are very approachable and friendly, happy to explain things in non-technical terms.
I would have no hesitation in recommending TelOnline
We could not be happier with Telephonesonline - there technical knowledge and ability to implement services in line with promises has been first class. After sales service is great also. TelephonesOnline are one of the few service providers that we know will deliver for us all the time. A pleasant change from dealing with the usual disasters which I will not name.
They are the best in their field; Schiavello's 20-year partnership with Telephones Online is a testament to their ability to deliver top-quality services; as Schiavello Group CIO, I chose to go with them.