Telonline Voice
Business Phone Systems for Australian Small Businesses
Your calls ring on desk phones in the office, on your computer, or on your mobile, all on your business number. We set it up to match how your business works, move your numbers across, and look after it from then on.
- Keep your numbers
- Desk phones and softphones
- Set up and supported by us
Replace your old office phone system
No more box on the wall
Most office phone systems are a PABX that needs servicing, gets old and eventually stops being supported. When it fails, your phones go with it. Telonline Voice replaces it with a cloud phone system hosted in Australia. There’s no system to buy or maintain on site, and adding a new person is a change we make for you, not a new piece of hardware.
What your phone system does
Calls reach the right person, wherever they are
Ring groups
Ring a team together, so whoever’s free picks up.
Call queues
Hold callers in line with music or messages, instead of a busy tone.
Phone menus
“Press 1 for sales” sends callers where they need to go.
Business hours
Calls go somewhere different after hours, at weekends and on public holidays.
Desk phones and softphones
Desk phones in the office, and softphones on your computer and mobile so your number goes with you.
Voicemail to email
Messages reach you wherever you are.
Keep your existing numbers, including 1300 and 1800 numbers.
Add Telonline AI Reception
An AI receptionist built into your phone system
Telonline Voice is the phone system Telonline AI Reception runs on. It answers your calls, answers callers’ questions in your words, and puts them through to the right person or takes a message. It sits inside your phone system as a normal extension, so transfers go straight to your own phones.
Moving to your new phone system
We handle the switch
We set it up to match
We look at how your calls work now and set up Telonline Voice to do the same.
We move your numbers
Your existing numbers come across, including 1300 and 1800 numbers.
We set up your phones
Desk phones supplied and set up, or softphones on the devices you already have.
You switch over
On the day you choose, your calls start ringing on the new system.
One provider for all of it
Your phones, internet and mobiles together
Telonline Voice works on its own, or with the rest of what we supply. Take them together as Telonline One: one provider, one bill, and one place to call when something needs changing.
Telonline Connect
Business internet for your office.
Telonline Backup
4G internet backup, so your office stays online if your internet drops.
Telonline Mobile
Business mobile and data for your team.
Telonline Network
Your office network and Wi-Fi, set up and looked after.
Questions
Business phone system FAQs
What’s the best phone system for a small business?
For most small businesses, a phone system that runs in the cloud rather than a box in the office. It costs less to keep running, works from anywhere, and grows with you. Telonline Voice is built that way, and we set it up and support it for you.
Can you replace our old PABX?
Yes. We look at how your current system handles calls, set up Telonline Voice to do the same, move your numbers across, and switch you over on a day that suits you.
Can I keep my existing numbers?
Yes. We move your numbers across, including 1300 and 1800 numbers.
Can my team answer calls from home?
Yes. With the softphone on their computer or mobile, they answer and make calls on the business number from anywhere with internet.
Does it work with AI Reception?
Yes. Telonline AI Reception runs inside Telonline Voice as an extension, and you choose which calls it answers.
Talk to us
Talk to us about your business phone system
Tell us a little about your business and how your phones work now, and we’ll come back with how Telonline Voice would be set up for you.
Or call 1300 088 088
or email [email protected]